Privacy Policy

1. Who we are

HatuJambo (“we”, “us”, or “our”) provides payroll, HR, accounting, and related business software. Our head office is in Lilongwe, Malawi. For privacy questions, contact us at accounts@hatujambo.com or +265 (886) 961-495.

2. Information we collect

Depending on how you use our website and services, we may collect:

• Contact details you submit (name, email, phone, company, message content)
• Account and business information when you register for or use our products
• Employee and payroll-related data you enter into the platform as a customer
• Technical data such as IP address, browser type, device information, and pages visited
• Usage analytics that help us understand how the site and product are used

3. How we use information

We use personal information to:

• Respond to inquiries and provide demos or support
• Create and manage accounts, and deliver our payroll and HR services
• Process payroll and related operations as instructed by our customers
• Improve security, reliability, and product experience
• Send important service notices; marketing only where permitted
• Meet legal, tax, and regulatory obligations

4. Customer data in the product

When you use HatuJambo Payroll & HR or related modules, you control the employee and payroll data you upload. We process that data to provide the service on your behalf and do not sell it. You are responsible for having a lawful basis to collect and share that information with us.

5. Sharing of information

We may share information with:

We do not sell your personal information.

• Service providers who help us host, operate, or support the platform
• Professional advisers (e.g. legal, accounting) where needed
• Authorities when required by law or to protect rights and safety

6. Cookies and analytics

Our website may use cookies and similar technologies, including analytics tools, to understand traffic and improve the site. You can control cookies through your browser settings. Disabling cookies may affect some site features.

7. Data retention

We keep information only as long as needed for the purposes above, including to provide the service, resolve disputes, and meet legal retention requirements. Retention periods may vary by data type and applicable law.

8. Security

We use reasonable technical and organizational measures to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is fully secure; please keep your account credentials confidential.

9. Your choices

You may request access to, correction of, or deletion of personal information we hold about you, subject to legal and contractual limits. Contact accounts@hatujambo.com to make a request. Customers who process employee data in the product should handle employee requests according to their own policies and applicable law.

10. Children’s privacy

Our services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site or services after an update means you accept the revised policy.

12. Contact

Questions about privacy? Contact us or email accounts@hatujambo.com.